IBM Maintenance Services

Maintenance, Hardware and Other Services for IBM Servers and Storage

Move your IBM maintenance to Com-Com and join hundreds of UK and European organisations that trust us to maintain their critical systems. Our clients benefit from significant savings when compared to manufacturer contracts. They include:


We offer a high-quality, personal service independent from the manufacturer, including:
Our highly-skilled engineers have high-level security clearance and will support your hardware way beyond manufacturer end-of-life.

How Com-Com Reduces Your Costs

Organisations are under pressure to get better value from their IT spend and reduce their impact on the environment. We help our customers to do this in a number of ways:

Reducing capital expenditure

By extending the life of your IBM servers, you can delay and reduce your capex. Our IBM parts supply and IBM maintenance services extend your servers lives well beyond the support offered by the manufacturer.

Reducing operating costs

Our IBM server maintenance service will save you 40% on the equivalent service from the manufacturer. Outsourcing systems administration and operating system support to us lowers your costs further, helps you to free up resources for other projects and gives you extra cover during sickness and holidays.

Environmental savings

We are all aware how much energy it takes to manufacture equipment - often more than is ever consumed during its lifetime. If you can extend the life of your hardware by a year or two from say four years to six, then you may reduce that impact by a third. With virtualization you can eliminate many of your physical servers, reducing the need for new hardware and the power and cooling required to run them.

Supply and installation of IBM hardware upgrades

If you need hardware upgrades for your IBM hardware, Com-Com can specify, provide, install and configure them for you. These upgrades can be supplied no matter how old the equipment is - we have even supplied and set up upgrades for systems over 30 years old.

Other Com-Com value-added services


IBM platform support services


Platform
Maintenance
Upgrades / Systems / Parts
Software support
Power Systems, System p, pSeries, RS/6000 using AIX or Linux
yes!
yes!
yes!
PowerPC, Power3, Power4, Power5, Power5+, Power6
yes!
yes!
yes!
Storage: DS3000, DS4000, DS6000 & DS8000, TotalStorage families
yes!
yes!
yes!
System x, xSeries, Netfinity
yes!
yes!
yes!
System i, iSeries, AS/400
yes!
yes!
yes!
IntelliStation
yes!
yes!
yes!
BladeCenter
yes!
yes!
yes!

Our four standard SLAs (Service Level Agreement) are:
  • 24 x 7 x 365, 4 hour response
  • Monday to Friday 8am to 8pm, 4 hour response
  • Monday to Friday 9am to 5pm, 4 hour response
  • Next business day.

The SLAs are available across the UK mainland with some exceptions to response times in western Wales and northern Scotland.

In Europe these SLAs are available in most areas and in many other worldwide locations. Other bespoke service levels are available for customers with special requirements.

CALL US NOW TO FIND OUT MORE+44 208 885 9900 OR

contact our sales team

IBM Support & Upgrades

End of Life

IBM servers

IBM storage

IT maintenance services

IT managed services

Com-Com in your industry

National coverage

UK Map

Mission-critical IT server support for customers in the UK and across the world. Our nationwide and international coverage delivers the SLA you need wherever you are.

What our clients say...

"Com-Com are always keen to solve our problems without blinding us with technical mumbo jumbo." IT manager - School



Search for over 4 million parts and get availability from our stock and over 3,000 other suppliers.

For enquiries submitted before 3pm UK time on business days, we will do our best to get prices to you on the same day.

Call : +44 208 885 9900

Computer Computer Ltd
2 Constable Crescent, London N15 4QZ, UK
Registered Business No. 2484053.

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