Dell and EMCFor several years Dell promoted EMC CLARiiON CX storage for customers who required fibre-channel SAN storage as well as Celerra NAS, Data Domain and other products. It was a very successful partnership but following Dell's acquisition of Compellent who had some competing products in 2011, the relationship began to draw to a close and Dell stopped selling EMC products in October 2011.
As products reach end-of-life as far as Dell and EMC are concerned, customers can retain their hardware by switching to Com-Com's maintenance service.
Com-Com have a policy of supporting EMC products for seven years beyond EMC and Dell's end-of-support.
Please contact us for help with keeping your systems running or visit our product pages to see our full range of services and upgrades.
Dell EMC Pages
EMC end of life product list
Case studiesMTV CLARiiON case study
Com-Com provide continuity of support and drive down costs for MTV in London and Berlin.
MTV case study
Defence EMC case study
A multinational had difficulties managing its EMC storage in a cost-effective way. See how Com-Com helped them to achieve their business-efficiency objectives.
Defence CLARiiON case study
SAN Health Check: Keeping your SAN at the peak of performanceFor many of our customers, their EMC SAN is critical to the performance of their organisation. For this reason, we have designed the Com-Com SAN Health Check service to ensure that the SAN and the components it is attached to are in the healthiest state practicable. The SAN Health Check works in the following way:1. Discover opportunitiesThe first phase of the Com-Com SAN Health Check focuses on data gathering. This phase is either performed remotely or on-site. Configuration and event logs for storage processors, switches and connected hosts will be collected for review.2. Analyse performanceThe second phase of the SAN Health Check identifies current or potential issues in the environment as well as opportunities for reliability improvement. This phase is performed remotely. Error counters are reviewed to determine components that are degrading in performance and liable to fail. Logs are scrutinised to look for potential configuration problems and array-related events that affect the performance. Revisions of firmware and software components are examined to see whether they are up to the latest allowable level.A Statement of Proposed Works is presented to the customer recommending an action plan for execution in phase 3.3. Deliver improvementsIn the final phase, Com-Com's engineers perform the following tasks:
- Install any firmware updates that the customer is entitled to.
- Reconfiguration of any issues discovered in the Analysis phase.