Introducing in-warranty support for your Dell PowerEdge

Introducing in-warranty support for your Dell PowerEdge

Flexible and cost-effective alternative solutions to Dell ProSupport

Com-Com are delighted to introduce a new on-site support solution for your Dell PowerEdge servers, as a flexible and cost-effective alternative to Dell's ProSupport. Dell PowerEdge

While your brand new Dell Server comes with a next-business day warranty, your organisation requires a faster on-site response - what are the support options available to you?

You could purchase ProSupport from Dell, but this is typically provided for a minimum of three, four or perhaps even five years, offers a limited choice of SLAs and can be a relatively expensive option. The usual process for this support option from Dell is to automatically incorporate it into their quotation and although this makes it a simple purchase, it is likely to result in greater cost and potentially a different level of support than you actually need.

At Com-Com, we can offer upgrades to the manufacturer base warranty providing on-site support with a full range of SLA options. We offer flexible terms for up to the full period of the base warranty, and beyond, enabling you to purchase the support you actually need, which helps to reduce your costs and prevents you from being locked-in with support which you may not actually use.

Our support packages are available for all the most of the popular Dell PowerEdge servers in blade, rack and tower configurations.

With a warranty upgrade from Com-Com you will also benefit from reduced costs, as our prices usually start at 40% lower than Dell for an equivalent 24x7 ProSupport service.

Com-Com support packs

Example pricing for 12 and 36 month terms for two of our SLA options are listed below.  If you have a server which is not listed below, please contact us.

Mon-Fri 9am-5pm excl bank holidays cover 4 hour response
12 month cost
24 x 7 cover 4 hour response
36 month cost
Dell M420-IW PowerEdge M420 Warranty Upgrade
Dell M520-IW PowerEdge M520 Warranty Upgrade
Dell M620-IW PowerEdge M620 Warranty Upgrade
Dell M630-IW PowerEdge M630 Warranty Upgrade
Dell M820-IW PowerEdge M820 Warranty Upgrade
Dell R220-IW PowerEdge R220 Warranty Upgrade
Dell R320-IW PowerEdge R320 Warranty Upgrade
Dell R415-IW PowerEdge R415 Warranty Upgrade
Dell R430-IW PowerEdge R430 Warranty Upgrade
Dell R515-IW PowerEdge R515 Warranty Upgrade
Dell R520-IW PowerEdge R520 Warranty Upgrade
Dell R530-IW PowerEdge R530 Warranty Upgrade
Dell R630-IW PowerEdge R630 Warranty Upgrade
Dell R730-IW PowerEdge R730 Warranty Upgrade
Dell R730XD-IW PowerEdge R730xd Warranty Upgrade
Dell R820-IW PowerEdge R820 Warranty Upgrade
Dell R920-IW PowerEdge R920 Warranty Upgrade
Dell R930-IW PowerEdge R930 Warranty Upgrade
Dell T320-IW PowerEdge T320 Warranty Upgrade
Dell T430-IW PowerEdge T430 Warranty Upgrade
Dell T630-IW PowerEdge T630 Warranty Upgrade

Service notes:

Advantages of on-site in-warranty support from Com-Com

We will provide you with an excellent on-site maintenance service. By purchasing this service from Com-Com, you will receive the SLA that you require at competitive rates.

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Mission-critical IT server support for customers in the UK and across the world. Our nationwide and international coverage delivers the SLA you need wherever you are.

What our clients say...

"Having a company working with us who knows and understands our system and work flow helps short cut a lot of time wasting. They also understand the shortfalls in our own technical capabilities this helps us tremendously particularly with the telephone support we get." IT manager - Police

Search for over 4 million parts and get availability from our stock and over 3,000 other suppliers.

For enquiries submitted before 3pm UK time on business days, we will do our best to get prices to you on the same day.

Call : +44 208 885 9900

Computer Computer Ltd
2 Constable Crescent, London N15 4QZ, UK
Registered Business No. 2484053.