Bull server maintenance & Bull storage maintenance — support for most Bull hardware

Bull, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support ServicesBull, Server Maintenance, Storage Maintenance, Networking Maintenance, Hardware Parts and Support Services

20 years of Bull maintenance experience

Specialising in Bull maintenance since 1989, we are one of the few companies in the world who can provide you with an alternative to Bull for the provision of hardware and support of your servers. We have countless references and decades of experience to assist you.
 

Trusted provider to leading UK companies & the public sector

Move your Bull maintenance to Com-Com and join hundreds of UK and European organisations that trust us to maintain their critical systems.  Our clients make significant savings compared to manufacturer contracts and include small businesses, FTSE 100 companies, local councils, the police, fire service, hospitals, schools and central government.

We offer 24x7 support, 4-hour response, 8-hour response and next-business-day cover - you can mix and match response times for your Bull maintenance.  Our highly-skilled engineers have high-level security clearance and will support your hardware way beyond manufacturer end-of-life.

For a no-obligation quotation call us on 0845 643 1180 or email your requirements to sales@com-com.co.uk or fill in our enquiry form.
 

How Com-Com will reduce your Bull maintenance costs 

 

Customer testimonials

Organisations are under pressure to get better value from their IT spend and reduce their impact on the environment.  We help our customers to do this in several ways:

Reducing capital expenditure
By extending the life of your Bull servers, you can delay and reduce your capex.  Our Bull parts supply and Bull maintenance services extend your servers lives well beyond the support offered by the manufacturer.  Our server virtualization service reduces the amount of hardware that you need to purchase.

Reducing operating costs
Our Bull server maintenance service will save you 30-40% on the equivalent service from the manufacturer.  Outsourcing systems administration and operating system support to us lowers your costs further, helps you to free up resources for other projects and gives you extra cover during sickness and holidays.

Environmental savings
We are all aware how much energy it takes to manufacture equipment - typically more than is ever consumed during its lifetime.  If you can extend the life of your servers by a year or two from say four years to six, then you are cutting that impact by a third.  With server virtualization you can eliminate many of your physical servers, reducing the need for new hardware and the power and cooling required to run them.
 
Here is a small sample of the praise our maintenance service regularly receives from our customers:

"Com-Com are a friendly company that do what they say they will do."

IT manager - Manufacturing Company


"Several years ago, our server support provider withdrew products from maintenance, which, had we passed that on to our end-user, would have forced some end users into a review of their system, at a time that was not of their choosing. The grumblings we heard were not favourable. After researching a number of support providers, and checking the references that were offered we settled on Com-Com. We have not looked back since."

Diane Dooling - Road Tech Computer Systems


"As well as standard servers, Com-Com has been able to take on hybrid systems and short-term maintenance contracts. They have also provided servers on a rental basis. They are competitively priced, very flexible in the admin (they take a reasonable view on the hiccups that might arise when starting up a new contract)."

Diane Dooling - Road Tech Computer Systems
 

Bull platform support services

 

Bull maintenance - new / legacy support


Platform
Maintenance
Parts
Software support
Escala using AIX or Linux
yes!
yes!
yes!
Estrella
yes!
yes!
yes!
Express 5800
yes!
yes!
yes!
DPS6 / DPS6000 / GCOS6
yes!
yes!
yes!
DAS, Clariion, EMC storage
yes!
yes!
yes!
DPX/2, DPX/20
yes!
yes!
yes!

Our four standard SLAs (Service Level Agreement) are:
  • 24 x 7 x 365, 4 hour response
  • Monday to Friday 8am to 8pm, 4 hour response
  • Monday to Friday 9am to 5pm, 4 hour response
  • Next business day.

The SLAs are available across the UK mainland with some exceptions to response times in western Wales and northern Scotland.

In Europe these SLAs are available in most areas and in many other worldwide locations. Other bespoke service levels are available for customers with special requirements.
 
Com-Com offer tailored server maintenance, storage maintenance & networking maintenance packages for all major hardware manufacturers. Here is a list of some of the models currently supported by our Bull maintenance service:
  • Escala PL400T 2-Way
  • Escala E 2-Way PPC604E CPU Server
  • Express 5800 120MF
  • Escala M 2-Way
  • Escala PL600R 4-Way
  • Storage DAS4500 Array
  • Express 5800 120RD-2
  • Escala T430/450 2-Way
  • NovoScale R440 E1
  • Express 5800 120LH
  • Escala PL420T
  • Escala PL450 - 4 Way
  • Escala T 2-Way PPC604E CPU Server
  • Escala PL450 - 2 Way
  • Express 5800 120MD
  • Telephone Advice and Guidance (TAG) Support for Bull Escala, Estrella & Express 5800 systems
  • Escala PL420R
  • Storage Expansion Tower/Drawer U3 14 Bay
  • Express 5800 120RF-1
  • Storage DAS2900 Array
For information about specific Com-Com server maintenance, storage maintenance and networking hardware maintenance services, call us on 0845 643 1180 or email sales@com-com.co.uk or fill in our enquiry form.
 

Our contact details

Computer Computer Ltd, 2 Constable Crescent, London N15 4QZ, UK
Telephone: 0845 643 1180 (international +44 845 643 1180)
Email: sales@com-com.co.uk
 
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