Dell contract packages: are you satisfied with what they deliver?Why stick with them when we can offer you so much more.... - COST REDUCTION - Com-Com typically reduce your bills by 30-40% compared to manufacturer support prices.
- SOLID EXPERIENCE - In maintaining critical servers since 1990, we haven't lost a single customer due to poor service
- SERVICE - A more personal service where we get to understand your servers and set up.
- CONTINUITY - Keep your server running for as long as you want it.
- CROSS-PLATFORM - We support servers from all major vendors including IBM, HP, Dell, EMC, Sun, Bull and other servers, networking and storage.
- FLEXIBILITY - Maintain your equipment for the period you need. Add or remove machines at your convenience.
- SIMPLIFIED BILLING - One regular invoice.
- DEDICATION - We only support servers so our whole organisation is set up to service critical machines.
| | Platform / Services For Dell Customers | | Platform | Maintenance | Software Support | Disaster Recovery | PowerEdge Servers
1300, 1400, 15xx, 16xx, 17xx, 18xx
2100, 2200, 2300, 24xx, 25xx, 26xx, 28xx, 29xx
300, 350, 400, 500, 600, 700.750, 800
4100, 4200, 43xx, 4400, 4600
6100, 63xx, 64xx, 66xx, 6800, 84xx etc. |  | | | | Blade Servers | | | | PowerVault Storage
112T, 114T, 120T, 122T, 128T, 130T, 132T, 136T etc. | | | | | Storage: AX, MD & RD series | | | |
 |
 |
 |
 | 24 x 7 x 365
4hr response
+ 4 hr Fix
Dedicated engineers
Remote Monitoring
| Monday to Friday Cover
7am to 7pm
Ex. Bank Hols
4hr response
| Monday to Friday Cover
9am to 5pm
Ex. Bank Hols
4hr response
| Monday to Friday Cover
9am to 5pm
Ex. Bank Hols
8hr response
| | ADD ONS | ADD ONS | ADD ONS | ADD ONS | Software Support
DR Cover
| Software Support
+ Fix time
Extended Hours
Weekend Cover
Bank Hols Cover
Remote Monitoring
DR Cover
| Software Support
+ Fix time
Extended Hours
Weekend Cover
Bank Hols Cover
DR Cover
| Software Support
Extended Hours
Weekend Cover
Bank Hols Cover
DR Cover
| | | Customer Response Centres | |
Our Customer Response Centres and excellent parts availability enable fast responses and support rapid fault fixing. The Response Desk is operational 24 hours a day, 365 days a year and our engineers are immediately contactable.
|
Contact Us | Request A Callback | Client Feedback | | Latest Dell News | | Dell buys Perot Systems 2009-09-23 | | Dell has acquired IT services outfit Perot Systems for a reported $3.9 billion.The move marks the expansion of the hardware manufacturer into the services sector, and follows HP’s takeover of IDS and IBM’s burgeoning services .... | | | Dell to offer out of the box systems 2009-08-02 | | Dell is to offer pre-configured "out of the box" systems that can be up and running in a matter of hours rather than days.The departure from Dell’s traditional built to order model is aimed at SMB’s lacking server deployment expertise, .... | | | More hardware & service news |
| LISTEN TO OUR CUSTOMERS | | "Just wanted to drop you a quick note to say that I am extremely impressed with your service. On both occasions we have called for help we have been up and running again in an acceptable timeframe, your engineers are knowledgeable and friendly (even when called out last thing on a Friday!!!) and the whole experience is considerably better than a number that I have had on the phone to Dell engineers begging them to actually send someone out. Well Done! "
Ryan Chambers
IT Systems Admin
APV Baker (Part of the Invensys Group) | | | | | | | | | | OTHER SERVICES FOR
DELL CUSTOMERS: | | | | |
 | |
