Dell repair packages: are you satisfied with what they deliver?Why stick with them when we can offer you so much more.... - COST REDUCTION - Com-Com typically reduce your bills by 30-40% compared to manufacturer support prices.
- SOLID EXPERIENCE - In maintaining critical servers since 1990, we haven't lost a single customer due to poor service
- SERVICE - A more personal service where we get to understand your servers and set up.
- CONTINUITY - We aim to support your server for the whole of its useful life to you. Up to and beyond the 'end of life' as far as the manufacturer is concerned.
- MULTI-VENDOR - We can maintain all your Windows and UNIX servers and storage from all major vendors such as IBM, HP, Dell, EMC, Sun, Bull and other servers, networking and storage.
- FLEXIBILITY - Maintain your equipment for the period you need. Add or remove machines at your convenience.
- SIMPLIFIED BILLING - One regular invoice.
- SPECIALISED - Dedicated to server maintenance, our expert engineers understand how critical your servers are to you.
| | Platform / Services For Dell Customers | | Platform | Maintenance | Software Support | Disaster Recovery | PowerEdge Servers 1300, 1400, 15xx, 16xx, 17xx, 18xx 2100, 2200, 2300, 24xx, 25xx, 26xx, 28xx, 29xx 300, 350, 400, 500, 600, 700.750, 800 4100, 4200, 43xx, 4400, 4600 6100, 63xx, 64xx, 66xx, 6800, 84xx etc. |  |  |  | | Blade Servers |  |  |  | PowerVault Storage 112T, 114T, 120T, 122T, 128T, 130T, 132T, 136T etc. |  |  |  | | Storage: AX, MD & RD series |  |  |  |
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 | 24 x 7 x 365 4hr response + 4 hr Fix Dedicated engineers Remote Monitoring | Monday to Friday Cover 7am to 7pm Ex. Bank Hols 4hr response | Monday to Friday Cover 9am to 5pm Ex. Bank Hols 4hr response | Monday to Friday Cover 9am to 5pm Ex. Bank Hols 8hr response | | ADD ONS | ADD ONS | ADD ONS | ADD ONS | Software Support DR Cover | Software Support + Fix time Extended Hours Weekend Cover Bank Hols Cover Remote Monitoring DR Cover | Software Support + Fix time Extended Hours Weekend Cover Bank Hols Cover DR Cover | Software Support Extended Hours Weekend Cover Bank Hols Cover DR Cover | | | Dell Maintenance for Unsupported Systems | | We appreciate the significant investment you have made in your technology and provide a bridge between the 'end of life' of a product as far as Dell are concerned and the end of its useful life to you.
| | Tailored Support Packages | | We realise that not everyone is the same; hence many of our customers opt for different maintenance packages across different departments or machines. Some choose a higher cover contract (4 hour response with 4 hour fix) for servers which are mission critical machines whilst opting for a lower package (8 hour response) for development machines. We are always happy to discuss tailoring a support model to complement the way you work.
| Contact Us | Request A Callback | Client Feedback | | Latest Dell News | | Dell buys Perot Systems 2009-09-23 | | Dell has acquired IT services outfit Perot Systems for a reported $3.9 billion.The move marks the expansion of the hardware manufacturer into the services sector, and follows HP’s takeover of IDS and IBM’s burgeoning services .... | | | Dell to offer out of the box systems 2009-08-02 | | Dell is to offer pre-configured "out of the box" systems that can be up and running in a matter of hours rather than days.The departure from Dell’s traditional built to order model is aimed at SMB’s lacking server deployment expertise, .... | | | More hardware & service news | | LISTEN TO OUR CUSTOMERS | | "Just wanted to drop you a quick note to say that I am extremely impressed with your service. On both occasions we have called for help we have been up and running again in an acceptable timeframe, your engineers are knowledgeable and friendly (even when called out last thing on a Friday!!!) and the whole experience is considerably better than a number that I have had on the phone to Dell engineers begging them to actually send someone out. Well Done! " Ryan Chambers IT Systems Admin APV Baker (Part of the Invensys Group) | | | | | | | | | | OTHER SERVICES FOR DELL CUSTOMERS: | | | | | | |