Dell maintenance: are you satisfied with their service? Consider switching to Com-Com for.... - COST REDUCTION - Com-Com typically reduce your bills by 30-40% compared to manufacturer support prices.
- TRACK RECORD - In more than 18 years of providing maintenance support we have NEVER lost a customer on a service issue.
- SERVICE - We pride ourselves of providing the very best service with a more personal touch.
- CONTINUITY - We aim to support your server for the whole of its useful life to you. Up to and beyond the 'end of life' as far as the manufacturer is concerned.
- MULTI-VENDOR - We can maintain all your Windows and UNIX servers and storage from all major vendors such as IBM, HP, Dell, EMC, Sun, Bull and other servers, networking and storage.
- WORK IT YOUR WAY - Short and long term contracts, remove a server from the contract when you'refinished with them.
- CONSOLIDATED BILLING - Get all your maintenance on to a single invoice.
- SPECIALISED - Dedicated to server maintenance, our expert engineers understand how critical your servers are to you.
| | Platform / Services For Dell Customers | | Platform | Maintenance | Software Support | Disaster Recovery | PowerEdge Servers
1300, 1400, 15xx, 16xx, 17xx, 18xx
2100, 2200, 2300, 24xx, 25xx, 26xx, 28xx, 29xx
300, 350, 400, 500, 600, 700.750, 800
4100, 4200, 43xx, 4400, 4600
6100, 63xx, 64xx, 66xx, 6800, 84xx etc. |  | | | | Blade Servers | | | | PowerVault Storage
112T, 114T, 120T, 122T, 128T, 130T, 132T, 136T etc. | | | | | Storage: AX, MD & RD series | | | |
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 | 24 x 7 x 365
4hr response
+ 4 hr Fix
Dedicated engineers
Remote Monitoring
| Monday to Friday Cover
7am to 7pm
Ex. Bank Hols
4hr response
| Monday to Friday Cover
9am to 5pm
Ex. Bank Hols
4hr response
| Monday to Friday Cover
9am to 5pm
Ex. Bank Hols
8hr response
| | ADD ONS | ADD ONS | ADD ONS | ADD ONS | Software Support
DR Cover
| Software Support
+ Fix time
Extended Hours
Weekend Cover
Bank Hols Cover
Remote Monitoring
DR Cover
| Software Support
+ Fix time
Extended Hours
Weekend Cover
Bank Hols Cover
DR Cover
| Software Support
Extended Hours
Weekend Cover
Bank Hols Cover
DR Cover
| | | Customer Response Centres | |
Our Customer Response Centres and excellent parts availability enable fast responses and support rapid fault fixing. The Response Desk is operational 24 hours a day, 365 days a year and our engineers are immediately contactable.
| | Nationwide Coverage | |
We provide nationwide maintenance from our regional service centres. Each is equipped with a complete spares holding and this can be supplemented with on-site spares for many customers in order to ensure fast responses and first time fixes.
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Contact Us | Request A Callback | Client Feedback | | Latest Dell News | | Dell buys Perot Systems 2009-09-23 | | Dell has acquired IT services outfit Perot Systems for a reported $3.9 billion.The move marks the expansion of the hardware manufacturer into the services sector, and follows HP’s takeover of IDS and IBM’s burgeoning services .... | | | Dell to offer out of the box systems 2009-08-02 | | Dell is to offer pre-configured "out of the box" systems that can be up and running in a matter of hours rather than days.The departure from Dell’s traditional built to order model is aimed at SMB’s lacking server deployment expertise, .... | | | More hardware & service news |
| LISTEN TO OUR CUSTOMERS | | "Just wanted to drop you a quick note to say that I am extremely impressed with your service. On both occasions we have called for help we have been up and running again in an acceptable timeframe, your engineers are knowledgeable and friendly (even when called out last thing on a Friday!!!) and the whole experience is considerably better than a number that I have had on the phone to Dell engineers begging them to actually send someone out. Well Done! "
Ryan Chambers
IT Systems Admin
APV Baker (Part of the Invensys Group) | | | | | | | | | | OTHER SERVICES FOR
DELL CUSTOMERS: | | | | |
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