Dell service: are you satisfied with what they deliver?

Why stick with them when we can offer you so much more....

• COST REDUCTION - Com-Com typically reduce your bills by 30-40% compared to manufacturer support prices.
• TRACK RECORD - In more than 18 years of providing maintenance support we have NEVER lost a customer on a service issue.
• SERVICE - We pride ourselves of providing the very best service with a more personal touch.
• CONTINUITY - We aim to support your server for the whole of its useful life to you. Up to and beyond the 'end of life' as far as the manufacturer is concerned.
• CROSS-PLATFORM - We support servers from all major vendors including IBM, HP, Dell, EMC, Sun, Bull and other servers, networking and storage.
• WORK IT YOUR WAY - Short and long term contracts, remove a server from the contract when you'refinished with them.
• SIMPLIFIED BILLING - One regular invoice.
• SPECIALISED - Dedicated to server maintenance, our expert engineers understand how critical your servers are to you.

Our Customer Response Centres and excellent parts availability enable fast responses and support rapid fault fixing. The Response Desk is operational 24 hours a day, 365 days a year and our engineers are immediately contactable.

We provide nationwide maintenance from our regional service centres. Each is equipped with a complete spares holding and this can be supplemented with on-site spares for many customers in order to ensure fast responses and first time fixes.

We realise that not everyone is the same; hence many of our customers opt for different maintenance packages across different departments or machines. Some choose a higher cover contract (4 hour response with 4 hour fix) for servers which are mission critical machines whilst opting for a lower package (8 hour response) for development machines. We are always happy to discuss tailoring a support model to complement the way you work.