- FTSE 100 Companies
- National Government
- Local Government and Agencies
- Police and Fire Services
- Hospitals and NHS Trusts
- Schools and Educational Establishments
We offer a high-quality, personal service independent from the manufacturer, including:
- 24x7 support
- 4-hour / 8-hour and next-business-day cover
- Mix and match SLA approach
Our highly-skilled engineers have high-level security clearance and will support your hardware way beyond manufacturer end-of-life.
How Com-Com Reduces Your CostsOrganisations are under pressure to get better value from their IT spend and reduce their impact on the environment. We help our customers to do this in a number of ways:
Reducing capital expenditureBy extending the life of your NetApp servers, you can delay and reduce your capex. Our NetApp parts supply and NetApp maintenance services extend your servers lives well beyond the support offered by the manufacturer.
Reducing operating costsOur NetApp server maintenance service will save you 40% on the equivalent service from the manufacturer. Outsourcing systems administration and operating system support to us lowers your costs further, helps you to free up resources for other projects and gives you extra cover during sickness and holidays.
Environmental savingsWe are all aware how much energy it takes to manufacture equipment - often more than is ever consumed during its lifetime. If you can extend the life of your hardware by a year or two from say four years to six, then you may reduce that impact by a third. With virtualization you can eliminate many of your physical servers, reducing the need for new hardware and the power and cooling required to run them.
Supply and installation of NetApp hardware upgradesIf you need hardware upgrades for your NetApp hardware, Com-Com can specify, provide, install and configure them for you. These upgrades can be supplied no matter how old the equipment is - we have even supplied and set up upgrades for systems over 30 years old.
Other Com-Com value-added services
- Disaster recovery
- Equipment disposal
- Data destruction
- Practical software support
NetApp support services
|FAS2000, FAS3100, FAS3000, FAS3200, FAS6000, FAS6200|
|V-Series (V3100, V3200, V6000, V6200)|
|Our four standard SLAs (Service Level Agreement) are:|