Over the years we’ve dealt with organisations of all shapes and sizes, in all sorts of industries. Some have budgets in the millions of pounds, others have budgets of a few thousand, some have 200 IT staff, others have 2. They have different requirements, different concerns and different priorities. Yet despite these differences, there is one thing they all have in common; a complex, multi-vendor IT environment.
The importance of buying best-of-breed
It’s almost impossible for one of our engineers to visit a customer site these days without running into equipment from half a dozen IT vendors. There’s no way around this of course, you have to buy best-of-breed. While all this choice ensures that you get the best equipment for any specific need, it can create a huge administrative headache when it comes to support and maintenance as you deal with a multitude of support contracts, suppliers and maintainers, each with a slightly different SLA or warranty procedure.
Maintenance from a single supplier to reduce cost and administration
Com-Com offers a single source of support for all your servers, storage and operating systems. Our multi-skilled support team are equally at home with Dell, EMC, HP, Bull, Sun/ Oracle, Cisco, NetApp and IBM giving you a single point of contact for all your support issues and a single monthly invoice to simplify administration and accounting.
Com-Com’s customers benefit from our broad expertise, meaning they call a single number and rely on a single company to keep their systems running. It’s this multi-vendor experience that allows us to take full responsibility for your maintenance and gives you peace of mind, knowing your equipment is in safe hands.
To learn how you can save on your IT maintenance with multi-vendor approach, call us on 0845 643 1180.
Contact us now to see how we can help you with your maintenance and get a little bit more from your IT budget in 2012.